Shipping Policy
At GoCool, we’re committed to delivering freshly baked happiness straight to your doorstep with care and promptness. Here’s everything you need to know about our shipping and delivery process:
Delivery Areas:
We currently deliver only within Bhubaneswar, Cuttack, Angul, Sambalpur, Bargarh, Jharsuguda, limits using our own in-house delivery team to ensure the quality and freshness of every item.
Delivery Timings:
- Deliveries are made daily between 9 AM and 9 PM.
- For same-day delivery, orders must be placed before 5 PM.
- Orders placed after 5 PM will be delivered the next day.
Delivery Charges:
- Free delivery on all orders
Order Processing:
- Once your order is placed, you’ll receive a confirmation via SMS/WhatsApp.
- Our team carefully prepares and packs your order to maintain freshness and quality.
- You will be notified once your order is out for delivery.
Important Notes:
- Please ensure the delivery address and contact number provided is accurate.
- Our delivery team will attempt delivery only once. If the recipient is unavailable, the order may need to be picked up from our store.
- As our products are perishable, we do not accept returns or offer refunds once delivered, unless there is a quality issue.
Need Help?
For any delivery-related queries, feel free to contact us at:
9090947777 | gocoolmarketing@gmail.com
Thank you for choosing GoCool – where every bite is made with love!